Xpert Eye – a digital transformation initiative for your organization
Digital transformation is the reinvention of an organization through the use of digital technology to improve the way it performs and serves its constituents. Digital refers to the use of technology that generates, stores and processes data.
The term transformation refers to a fundamental change to an organization’s day-to-day business from the types of products and services it produces to how it delivers them.
An organization in need of a transformation — whether a business, government agency, utility or service such as a healthcare provider — typically responds to a change in the marketplace and consumer demand for a product or service.
A 2011 study by the MIT Center for Digital Business and Capgemini Consulting found that successful digital transformation does not happen from the bottom up; it must be driven from the top. To become a digital enterprise, which is the ultimate objective of any digital transformation, CIOs, COOs, CTOs need to move beyond their traditional role as manager of their department cost center to become an enterprise leader who understands the potential of new technologies and has the ability to create new business models
In a more business-related aspect, digital transformation refers to how a company has or is transforming its core business processes using digital technology in order to gain competitive advantage and gain differentiation in its market segment.
It refers to the streamlining of business process through digital computer applications and hardware to achieve collaboration and interaction between its partners as well as provide greater customer value by responding in a quicker way to the internal or external client’s needs, to have a faster troubleshooting workflow for process bottlenecks, to deliver faster services to its partners.”
Thus said, once the need for digital transformation has been identified and the use case defined, the company has to select an internal team of early adopters to test the proposed solution. First are established the KPIs, metrics that will later help analyze the effectiveness of implementing the adopted solution. The pilot period of the chosen solution, which can be between 3-12 months, is critical for the digital transformation project; during this period, the company will rethink, re-analyze and remodel the current work processes and collect the necessary data for the calculation the impact of adopting the solution on a large scale.
Xpert Eye represents in essence a solution answering to the needs of Digital Transformation inside a company. Mobile, Hands-Free, Xpert Eye is a real Time video-conferencing solution allowing the smart glass wearer to share his vision to a remote observer working in low internet connection environments starting with a 3G connectivity. The main enterprise challenges are about efficiency, training, safety and customer satisfaction.
In Field Services, Xpert Eye allows companies cutting cost, reducing human error and repeated visits to job locations. Improving quality, speeding up inspection, increasing safety and decreasing the machine down time are others advantages AMA’s solution provides.
Then, to offer the best in class solution, AMA teams up with the best glass manufacturers to develop a robust solution to fit both Industrial and Medical environments.
AMA dedicates a project manager to support their customer changes and helps them facing the digital transformation.
Today Xpert Eye is used in 33 countries by professionals from the transportation, energy, field services, healthcare, training fields and more.
Read more at www.amaxperteye.ro